FAQ

Who is behind AutoGearia?

A small shop in Gothenburg that only sells car interior accessories. We pick the range, we write the pages, we answer the mail. Not a marketplace, not a call centre. Email support@autogearia.com and a real person replies within one business day, Monday–Friday.

What does shipping cost?

Free, on every order, everywhere we ship — no minimum, no code, no extra fee at checkout.

When will my order arrive?

Order Monday to Friday and it usually ships the same day. Weekend orders go out the next business day. From there it is typically 5–10 days to your door. A few items take 7–12 business days — those say so on the product page. Every order is tracked. More on Shipping & Delivery.

Do I have to pay customs or import VAT?

No. VAT, duties and shipping are included. You pay the checkout total — nothing extra on delivery. If a carrier charges you anyway, we cover it. Email the order number to support@autogearia.com.

Is payment secure?

Card (Visa, Mastercard, Amex), Klarna, Apple Pay or Google Pay. We never see or store your card details. The whole site runs over an encrypted connection.

Will it fit my car?

Almost everything here is universal — it plugs into USB, clips to a vent, or sticks on. Not sure? Email make, model and year before you order. We check and tell you straight, including when the answer is no.

Can I return it?

Yes — tell us within 30 days of delivery, no reason needed. You can open and try it; original packaging is not required. Returns are handled by us. More on Returns & Refunds.

Is there a discount?

Two or more items: 15% off the order. Three or more: 18%. Automatic at checkout, no code. The newsletter is a separate 10% code for a first order.